Terms of Service

Mixed by Espa (‘we’/’us’/’our’) is the registered trading name of S Petridis.

‘You’ meaning any person who: uses our website/enters the Studio Premises at Unit 9 14 Holbeche Road, Arndell Park NSW 2148/engages the services offered by Safe House Studios.

You acknowledge and agree to these Terms of Service, which are in compliance with Australian Consumer Law.

0. ACCESS

0.1 BY APPOINTMENT ONLY

The studio premises is not a ‘public building’; access is by appointment only. We reserve the right to refuse entry to any person at our discretion.

0.2 UNWELCOME VISITORS

Unwelcome visitors may include gang members and affiliates; people who attend others’ studio sessions to waste time; excessively large groups that cannot comfortably inhabit their designated studio and rely on the common/shared areas to accommodate them. We reserve the right to remove any person at our discretion.

1. PAYMENT

1.1 BOOKING DEPOSIT

We reserve the right to ask you for a deposit to secure a booking. The amount of the deposit paid will then be deducted from your total bill. The deposit amount will typically be equal to the first hour of the service fee, or 50% of the total fee. We may ask for a greater deposit at our discretion.

1.2 FEES

By instructing us to undertake a piece of work, you are committing to our fees. We can provide you with a fixed quote for work upon request. Our flat-rate fees are an estimate based on an average number of hours it takes to complete a piece of work. If a piece of flat-rate work exceeds our time estimate we reserve the right to ask you for remuneration for the number of additional hours work undertaken by us, charged at the per-hour rate for the particular service.

1.3 MINIMUM BOOKING

Our minimum booking with an engineer is 2 hours. Our minimum booking for studio hire without an engineer is 3 hours. It is your responsibility to arrive on time to your session and you will be charged from the start time of your booking. If your session concludes before the end time of your booking, we will not charge you for the remaining whole hours that exceed the minimum booking time.

1.4 DUE DATE

Payment due dates are clearly displayed on each invoice.

2. REFUND POLICY

2.1 BOOKING DEPOSITS

We do not offer refunds for booking deposits, however if you wish to reschedule your booking we will transfer the deposit to the new booking providing you give us a minimum of 24 hours notice.

2.2 INCOMPLETE WORK

We do not offer refunds for any work undertaken by us in the course of completing a piece of work that you have commissioned. By instructing us to undertake a piece of work, you are committing to our fees. See CANCELLATION POLICY.

2.3 PAYMENTS MADE IN ADVANCE

For payments made in advance, if you change your mind and request a refund, we will refund you if we have not yet started on the work paid for, minus any expense to us resulting from the initial transaction, which may include fees collected by the payment processor. For recording sessions paid for in advance, a minimum of 24 hours notice applies to cancel in order to qualify for a refund.

2.4 TIME TAKEN TO RETURN FUNDS

Where payments have been made electronically, terms and conditions set by the payment processor apply. Refunded amounts may take 5 to 10 business days to return to your payment method; the time it takes to receive a refund once it has been actioned by us is outside of our control.

3. OUR GUARANTEE

Audio work is partly subjective. We will always provide you with a finished product free from technical issues and in a high-quality audio format.

4. DELIVERY TIMES

Delivery dates are an estimate. It is your responsibility to communicate deadlines to us prior to commissioning our services.

5. CANCELLATION POLICY

5.1 FAIR PAYMENT

You may cancel at any time, however we will charge you for the portion of work already undertaken at the time of cancellation.

5.2 FLAT-RATE AGREEMENTS

If you cancel a service for which a flat-rate fee was agreed, we will charged you for the portion of work already undertaken by us at the per-hour rate for whichever service is applicable.

5.3 FAILURE TO COMMUNICATE

If you fail to cancel we will request payment in full for outstanding work after one year from the date of commission; outstanding work will be charged at the applicable per-hour rate(s).

5.4 WORK/SERVICES PAID FOR IN ADVANCE

For payments made in advance, if you change your mind and request a refund, we will refund you if we have not yet started on the work paid for, minus any expense to us resulting from the initial transaction, which may include fees collected by the payment processor. For recording sessions paid for in advance, 24 hours notice applies to qualify for a refund.

6. THIRD PARTY RELATIONSHIPS

6.1 FREELANCE ENGINEERS

We hire our rooms to other freelance engineers. You may find yourself at the Studio Premises with an engineer who is not directly associated with us. You are only considered a client of Safe House Studios if you book directly with us and Our Guarantee(3) extends only to our clients.

6.2 CONCERNS

It is our hope that your visit to the Studio Premises is an enjoyable one; if you have any feedback you would like to share with us regarding a session booked through a third-party, please contact us.

7. CREDITS

You agree to appropriately and accurately credit us for our service in the creation of your publicly distributed musical work, in the following format:

Recorded / Mixed / Mastered (at)
Safe House Studios, Sydney

Recorded (by / Recording (Engineer) / Assistant Engineer / Studio Personnel)
Mixed (by / Mixing Engineer / Assistant Mix(ing) Engineer)
Mastered (by / Mastering Engineer)
Arranged (by / Arranger)
Additional Production (Production) / Produced (by) / Performer(s)
Vocal Arrangement / Vocal Producer / Vocal Production / Vocal Engineer
Additional Vocals (Vocals) / Additional Lyrics (Written by) / Featured Artist
MixedbyEspa

8. SECURITY

8.1 SURVEILLANCE

You consent to being subject to video surveillance while attending the Studio Premises, for the purpose of maintaining security. All cameras are clearly visible.

8.2 IDENTIFICATION

We reserve the right to ask you for, and make a record of, your photo ID before allowing you to enter the studio premises or any time while in attendance at the studio.

9. USE/REPRODUCTION OF IMAGES/AUDIO

9.1 COVER ART

We reserve the right to reproduce, for the purposes of promoting our work, cover art pertaining to any publicly distributed musical work that has been created in part at the Studio Premises or by Safe House Studios, e.g. the inclusion of published album covers by our clients on our website.

9.2 AUDIO

We reserve the right to reproduce, for the purposes of promoting our work, audio pertaining to any publicly distributed musical work that has been created in part at the Studio Premises or by Safe House Studios, e.g. the inclusion of audio samples from published songs by our clients on our website.

9.3 OUR LOGO

We do not give permission for you to use or reproduce our logo, which includes the icon and text, unless prior consent has been obtained from us in writing.

10. HOUSE RULES

10.1 DOORS

10.1.1 MAIN ENTRANCE

Please ensure the front door has closed properly behind you - and is therefore locked - when exiting and entering the building.

10.1.2 STUDIO DOUBLE DOORS

It is essential that you keep both doors of the studio control rooms and live rooms closed during your session, to avoid noise spilling in to - or in from - other studios.

10.1.3 FRONT GATE

The front gate via which the studio premises is accessed will be locked from 8pm Monday to Saturday and all day Sunday, with access being granted manually by us after hours. It is an offence to jump the gate and doing so may result in police action and an immediate lifetime ban from the studio premises.

10.2 VOLUME

Please be mindful of your volume in the common areas (corridors/lounge/kitchen) - owing to the close proximity of the recording rooms we ask you to please keep music & conversation to a respectful level.

10.3 DRINKS

Keep lids on bottles and liquid away from the gear at all times. You vow to inform us immediately in the event of a spill so that we can take swift action and minimise the damage.

10.4 MONITORS

Please do not move or adjust the speakers or the sub - each control room is calibrated for accurate monitoring.

10.5 CHAIRS

If you wish to adjust the engineers chairs please refer to the following guides:
Studio 2 https://www.hermanmiller.com/en_au/video-gallery/adjusting-sayl
Studio 1 https://www.hermanmiller.com/en_au/video-gallery/adjusting-aeron

10.6 GATE REMOTE

Please replace the gate remote immediately if you use it - a $100 replacement fee will be added to your session invoice for each lost remote.

10.7 SMOKING

No smoking inside the building. Please use the ashtray provided outside.

10.7.1 VAPING

No vaping inside the building. The sediment can damage delicate parts of audio gear. Thank you for understanding.

10.7.2 SMOKE MACHINES

No smoke machines inside the studios. You must gain prior consent from us in writing before using smoke machines anywhere inside the building. The sediment can damage delicate parts of audio gear. Thank you for understanding.

11. LIABILITY

You agree to pay all costs to repair damage that results from your actions.

12. EXCESSIVE VOLUME

Sustained listening to sound levels above 85 dBA poses a potential risk of hearing loss. Our engineers reserve the right to turn down your volume if they feel it poses potential harm to them. Likewise, if your volume level is causing disruption to others outside of your session we reserve the right to adjust your volume to a level we deem fair.